Privacy Policy

Gaming Hardware Maroc (GHM) operates ghm.ma, an online store based in Morocco. For anything related to this policy, you can reach us at [email protected] or by phone.

When you create an account, we collect your name, email address, and any other details you choose to provide on your profile.

When you place an order, we collect your delivery address, phone number, and order details - this is what lets us actually get your package to you and keep you updated on it.

If you reach out through our contact form, we collect your name, email, and whatever you write to us, so we can get back to you.

If you subscribe to our newsletter, we collect your email address for that purpose alone.

We also automatically collect some technical information when you browse the site - things like your IP address, browser type, and pages visited - through tools like Google Analytics, which helps us understand how people use the site and where we can improve it.

We use what we collect to process and deliver your orders, create and manage your account, and respond to questions or support requests.

We also use it to send you updates about your order (and newsletter content, only if you've subscribed), improve the site based on how it's actually being used, and prevent fraud to keep our systems secure.

We don't sell your personal information to third parties. Ever.

We work with a handful of trusted service providers to run the site and fulfill orders: Firebase (Google) for our database, Cloudinary for images, Vercel for hosting, Zoho Mail for email, and Cloudflare for security.

Google Analytics helps us understand site traffic, and your name, address, and phone number are shared with our delivery partners solely to get your order to you.

These providers only process your data on our behalf and under their own privacy commitments - we don't hand your information over to anyone for their own independent use.

We use cookies - small files stored in your browser - for things like keeping you signed in, remembering your cart, and understanding site traffic through Google Analytics.

When you first visit our site, you'll see a cookie banner where you can choose which types of cookies you're comfortable with. You can also control or disable cookies through your browser settings at any time.

We keep your account and order information for as long as your account remains active, or as needed to meet legal, accounting, or dispute-resolution requirements.

If you'd like your account and personal data deleted, send a request to [email protected]. Please include a short note requesting account deletion, the email associated with your account, and your full name.

Our team will confirm the request with you and walk you through the next steps before permanently deleting your information, subject to legal record-keeping requirements.

You have the right to ask what personal information we hold about you, ask us to correct inaccurate information, or ask us to delete your information following the process above.

You can also withdraw consent for things like newsletter emails or optional cookies at any time. To exercise any of these, just email us at [email protected].

Our site isn't intended for children to use independently. If you're under the legal age of majority in Morocco, a parent or guardian should be involved in creating an account and using the site on your behalf.

We take reasonable technical and organizational measures to protect your information, including secure authentication, encrypted connections, and restricted access to sensitive data.

No online system is 100% risk-free, and we can't guarantee absolute security - but we work continuously to keep things as safe as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll update the date at the top of this page.

Questions about your privacy, this policy, or want to request your data be deleted? Reach out anytime.